Terms of service

OVERVIEW
Welcome to Quantum Lifestyle! The terms “we”, “us” and “our” refer to Quantum Lifestyle. We operate this online store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Quantum Lifestyle is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) describe your rights and responsibilities when you use the Services. By using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your state or territory and have the right to allow any minors under your care to use the Services.

You may be asked to provide personal information (e.g., email, billing, shipping) to use our Services. You agree that all information you provide is accurate, current, and complete. You are responsible for keeping your account secure and for all activity on your account. You may not transfer or sell your account.

2. Our Products

We make every effort to accurately represent our products, including handpan drums, crystal singing bowls, and holistic nutrition services. Colours, tones, or product appearances may vary due to device settings, photography, or sound quality.

We cannot guarantee that your expectations for product appearance, sound, or quality will be fully met. All descriptions, specifications, and prices are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.

3. Orders

When placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are not accepted until payment is processed and confirmed.

Please review your order carefully, as cancellations may not be possible after confirmation. Orders are subject to our Refund and Return Policy . Purchases are for personal use only and not for resale.

4. Prices and Billing

Prices, discounts, and promotions are subject to change. The price charged will be the price at the time of order, excluding taxes, shipping, handling, customs, or import fees.

You agree to provide accurate payment information and to update your account as needed. By using your payment method, you confirm that you are authorised to do so and will pay all charges, including shipping and taxes.

5. Shipping and Delivery

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control. Once products leave our warehouse, risk passes to you, except in cases of damage or defect reported immediately.

6. Intellectual Property

All content, including text, images, audio, and videos on the Services, is owned by Quantum Lifestyle or its licensors. You may use content for personal, non-commercial purposes only. Reproducing, distributing, or modifying our content without permission is prohibited.

Our logos, product names, and slogans are protected trademarks. Shopify trademarks remain the property of Shopify.

7. Optional Tools

We may provide access to third-party tools as part of the Services. We do not control or endorse these tools and are not liable for their use. You use such tools at your own risk and should review their terms and policies.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or policies. Any purchases or interactions with third parties are at your own risk.

9. Relationship with Shopify

We are powered by Shopify, but all sales are made directly with Quantum Lifestyle. Shopify is not responsible for any aspect of your purchases, including product quality or shipping. You release Shopify from any related claims.

10. Privacy Policy

All personal information collected is subject to our Privacy Policy [LINK] and may also be processed by Shopify. By using the Services, you consent to the collection, use, and storage of your information as described.

11. Feedback

If you provide feedback (ideas, reviews, suggestions), you grant us a worldwide, royalty-free licence to use it. You warrant that your feedback does not infringe on any third-party rights and complies with these Terms.

12. Errors and Omissions

We may occasionally have typographical errors or inaccuracies regarding product descriptions, prices, or availability. We reserve the right to correct them and cancel or update orders as needed.

13. Prohibited Uses

You may use the Services only for lawful purposes. Prohibited actions include:

Illegal activity or harassment
Infringing intellectual property
Uploading malware or spam
Misleading or false statements
Interfering with site functionality

We may suspend or terminate your account if you violate these Terms.

14. Termination

We may terminate your access to Services at any time without notice. Obligations such as Intellectual Property, Feedback, Disclaimer of Warranties, and Limitation of Liability will survive termination.

15. Disclaimer of Warranties

Products and Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free access. Some jurisdictions do not allow the exclusion of warranties, so some disclaimers may not apply to you.

16. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any damages, including lost profits, loss of data, or other indirect, incidental, or consequential damages arising from use of our Services or products.

17. Indemnification

You agree to indemnify and hold harmless Quantum Lifestyle, Shopify, and affiliates from claims, damages, or liabilities arising from your breach of these Terms or your use of the Services.

18. Severability

If any part of these Terms is deemed unenforceable, it will be severed without affecting the remainder of the Terms.

19. Waiver; Entire Agreement

These Terms, along with our policies, constitute the full agreement between you and Quantum Lifestyle. Failure to enforce any provision does not constitute a waiver.